Tag: consumer enlightenment model

Hockey, Smart Meters and the Consumer Focus

I like ice hockey, but I rarely watch a televised game.  There’s too much living going on to spend it plunked in front of a TV.   That said, I did watch the two Olympics games between the US and Canadian men’s hockey teams because I figured they would be well-played games that would be an [...]

I was at the Smart Grid Summit in Miami last week where I presented a Smart Grid overview and moderated two sessions on Game-Changing Applications and Home Energy Management Systems.  Another session focused on the lessons that telecom companies can teach utilities, which aligns nicely with my discussion from last week.  Here are more observations [...]

Connecting the Smart Grid Dots One Meter at a Time

There are more signs that the brouhaha over PG&E’s smart meter rollout may do damage to other utilities’ plans for similar deployments.  News reports indicate that utilities and regulatory agencies in other states are closely watching the legal tangle devolve in California.  Consumer advocacy groups in California are concerned that smart meters are expensive, inaccurate [...]

New Year’s Resolutions for Smart Meter Rollouts

My PG&E bill arrived, and to the disappointment of the litigants and legal team assembled against PG&E, Landis+Gyr and Silver Spring Networks, it was not a shocker.   No, just like all my bills since my smart meter was installed in June 2009, the bill is accurate.   My electricity use is actually down from last year, [...]

Previous blogs discussed proper introduction of Home Energy Management Systems (HEMS) solutions and In-Home Displays (IHDs) into residential consumer homes.   While these solutions hold great promise to help consumers save money and the environment through participation in energy conservation and energy efficiency programs, the development of a Consumer Enlightenment Model is absolutely critical to successful [...]

Last week’s blog discussed the importance of introductions or rollouts of disruptive technologies like smart meters and Home Energy Management System (HEMS) solutions that have exceptional visibility to residential customers.  A successful HEMS rollout is contingent upon a robust and expanded consumer engagement model.  Utilities (or their HEMS solution providers or Virtual Service Aggregators*) must [...]