Smart Grid Dictionary

Buy the Smart Grid Dictionary – 3^rdEdition eBook Now!  (electronic download) at $24.95

Buy the Smart Grid Dictionary – 3^rd Edition Author-signed, print book Now! at $34.95

Build your Smart Grid knowledge with definitions for over 1700 terms used by electric and water utilities, global standards organizations, regulatory agencies, and businesses focused on the Smart Grid that include:

•  electricity generation, transmission, distribution, and storage
•  water infrastructure operations and management
•  home and building energy management
•  electric vehicles and charging stations
•  telecommunications and networks
•  sensors
•  energy efficiency
•  cybersecurity
•  standards and more

The Smart Grid Dictionary lists website addresses to important organizations to give you convenient access to additional, in-depth information.

Pages: 355

Print book ISBN: 978-0-9840944-55    Price: $34.95.
This price does not include shipping and handling charges.
International Customers: Because of international shipping prices, we recommend the ebook format for customers based outside of the USA. International customers interested in the print book format, please contact us to initiate a purchase.

Ebook ISBN: 978-0-9840944-62     Price: $24.95.
To preserve trees, the eBook cannot be printed.  The eBook requires Adobe Acrobat reader.  All sales are final and non-refundable.

“The Smart Grid Dictionary is one of the most comprehensive information resources that exists on that broad topic we call the Smart Grid. It’s an excellent Dictionary!”

More Reader Feedback about the Smart Grid Dictionary

The Smart Grid Consumer Focus Strategy: Transforming Utility Operations to Build Consumer Value

Smart Grid initiatives from electric, gas, and water utilities will introduce new solutions and programs that impact residential, commercial, and/or industrial consumer segments. The evolving regulatory ecosystems and sustainability systems thinking also present new influences on the lifetime value of consumers.You need a strategy for successful and cost-effective rollouts of new solutions and programs to consumers and at the same time, transform your utility into an organization that is the “trusted advisor” to consumers to maintain and increase their lifetime value to your utility.  This information-packed eBook will give you practical advice about building your own Consumer Focus Strategy to create consumer-centric organizations and sustainable lifetime value of consumers. You’ll learn:

•  How to apply the most important steps in our Consumer Focus Roadmap
•  9 ideas for consumer outreach using social media channels
•  2 policy recommendations for email, web chat, and text
•  Common “gotchas” in the use of social media
•  Why risk communications is an essential part of your overall communications plan
•  The most important technologies needed for your Consumer Focus Model
•  12 critical questions about budget planning
•  Common characteristics of successful consumer-centric initiatives

Order the Smart Grid Consumer Focus Strategy eBook Now! (Electronic download) at $14.95

Pages: 52
Ebook ISBN: 978-0-9840944-48 Price: $14.95.
EBook notes: To preserve trees, the eBook cannot be printed. The eBook requires Adobe Acrobat reader.   All sales are final and non-refundable.

“A great read for anyone working on delivering customer value from the smart grid. Christine and Bill have captured the complexity of putting all the pieces together in an easy to read format that’s sure to cause some thought for even the most experienced leadership.”

More Reader Feedback about The Smart Grid Consumer Focus Strategy