Our Story

Smart Grid Library | SGL Partners - Vendors & UtilitiesSGL Partners is a strategic advisory firm focused on Smart Grid and M2M ecosystems.  We deliver transformational consulting services and insightful analyses to clients.  Our experts help clients build and deploy actionable strategies that exploit their opportunities and resolve their challenges in these dynamic sectors.  We provide pragmatic sector guidance and targeted deliverables for vendors, utilities, industry associations and governmental entities.


Christine Hertzog

Christine Hertzog

Christine Hertzog is the founder and Managing Director of SGL Partners and the Smart Grid Library, delivering consulting and information services for the Smart Grid and Smart Infrastructure ecosystems.  Her firm provides pragmatic guidance to vendors, utilities, and governmental entities, covering a broad range of needs such as market entry strategies and design and deployment of consumer-centric utility operations. Ms. Hertzog is the author of the Smart Grid Dictionary and co-authored The Smart Grid Consumer Focus Strategy and Data Privacy for the Smart Grid. She is a recognized thought leader and regular speaker at industry conferences and writes a syndicated blog about Smart Grid and Smart Infrastructure topics. Based in Silicon Valley, Ms. Hertzog serves as an advisor to Smart Grid startups and industry associations and publications.  She has a Master of Science degree in Telecommunications from the University of Colorado – Boulder.

Bill Maikranz, Smart Grid Library | SGL Partners

Bill Maikranz

Bill Maikranz is a consultant who has invested over 20 years in helping companies design, deploy, and manage cost-effective and consumer-focused contact center technologies and services.  These include voice carrier networks, telephone systems that manage calls and the data systems, and full-service and self-service applications.  He has conducted extensive analyses of technologies to engineer optimized voice and data networks; assessed the pros and cons of acquisition versus outsourcing or SaaS for applications and services; recommended and deployed appropriate contact center applications based on customer needs; and mapped data interactions between front and back office applications to ensure maximized value of computer-telephone integrations. His customers range from large multi-national consumer products companies to small to large utilities and services organizations.  As the Consulting Director of the Smart Grid Library, Bill helps clients avoid bleeding edge technologies in favor of leading edge solutions that actually work.

Bill Kotting, Smart Grid Library | SGL Partner

Bill Kotting

With 25+ years of experience as a regulator and technologist, Chris Kotting brings a wealth of knowledge of the influences of public policy on the pace and direction of technology and service innovations in the Smart Grid. As a regulator with the Public Utilities Commission of Ohio, he worked in both infrastructure and policy areas in Gas, Electric, Water, Sewer and Telecommunications sectors.  This work included the development of competitive retail markets for both electricity and natural gas, the development of some of the first collaborative processes for setting utility rates, and arbitration proceedings that opened advanced 911 services to competition in the state. As a technologist, he has been involved in various software development projects as project manger, technical writer, and developer.  Leveraging his understanding of utility infrastructure and technology together, he led the Critical Infrastructure Protection team at the Public Utilities Commission of Ohio; was one of the authors of the NIST Interagency Report 7628 on Smart Grid; Co-Chaired the Cybersecurity Working Group of the NERC Smart Grid Task Force; and serves as a Board member and/or advisor to a number of standards-development bodies.

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